Drevon Randolph
Driving growth, revenue, and operational excellence across luxury, boutique, and full-service properties
Manhattan, New York
Operational excellence is not just what I do — it’s who I am.
Innovation & Growth
I thrive on identifying new opportunities, tracking trends, and applying innovative solutions that drive measurable growth and long-term profitability.
Operational Excellence
Every process, every interaction, and every decision is an opportunity to raise the bar. I build systems that deliver consistency without sacrificing the human touch.
Financial Discipline
From capital spending to budget forecasting, I bring a rigorous approach to financial controls that protects profitability while enabling strategic investment.
People-First Leadership
Properties succeed when teams thrive. I invest in hiring, mentorship, and culture-building — creating environments where 150+ staff members feel empowered and valued.
Guest Experience
Hospitality is about genuine human connection. I design experiences and service cultures that turn first-time guests into loyal advocates and drive top-quartile satisfaction scores.
Where depth meets breadth.
Operations & Property Management
Successfully managed a portfolio spanning select service, full service, boutique, and luxury properties, with 400+ room properties under leadership.
Landmark properties, transformative results.
Each assignment represents a chapter of growth, challenge, and measurable impact across the world’s most distinguished hospitality addresses.
DoubleTree Hotel by Hilton
General Manager / Pre-Construction Project Manager
Full Service Hotel · 267 Rooms · 3 F&B Outlets
Partnered on and led a $90M hotel opening and conversion in Battle Creek. Strategically hired 150+ staff across all departments and three F&B outlets. Managed FF&E installation, SOP creation and implementation, and systems training at scale. Successfully transitioned the property from ONQ to Hilton PEP migration.
Flamingo Resort & Spa
Resort Manager
Resort & Spa · Santa Rosa, CA
Led strategic initiatives to improve scalability, agility, and operational efficiency. Drove cost reduction through waste-minimizing practices, strong inventory control, and meticulous vendor selection. Exceeded corporate financial objectives related to profitability and budget adherence through stringent cost controls.
Hutton Brickyards
Director of Rooms
Boutique Luxury · 52 Rooms · 2 F&B Outlets
Oversaw front desk, housekeeping, health club/spa, and maintenance for this 52-room boutique property. Managed hotel accounting, human resources, and grounds. Led 2 F&B outlets and the sales/events department. Managed 72 hourly and salaried employees. Focused on creating rewarding guest packages and building local business partnerships.
Salamander Resort
Task Force General Manager
Five Diamond & Forbes 5-Star · 168 Rooms
Deployed as Task Force General Manager at this prestigious Five Diamond and Forbes 5-Star property in Middleburg, VA. Maintained financial and administrative controls, accurately tracking funds and records. Managed customer experiences with close attention to team interactions and touchpoints. Reviewed financial statements and activity reports to measure productivity and goal achievement.
Fifteen years of relentless progression.
General Manager / Pre-Construction Project Manager
DoubleTree Hotel by Hilton — Battle Creek, MI
Led $90M hotel opening/conversion, hiring 150+ staff, 3 F&B outlets
Resort Manager
Flamingo Resort & Spa — Santa Rosa, CA
Improved scalability, drove cost reduction and exceeded profitability targets
Director of Rooms
Hutton Brickyards — Kingston, NY
Oversaw all rooms operations, 2 F&B outlets, sales, and 72 employees
Task Force General Manager
Island Hospitality — Pittsburgh, PA
Financial controls, customer experience management, capital forecasts
Task Force Assistant General Manager
Concord Hospitality — Dallas, TX
Staff discipline, performance reviews, housekeeping and laundry supervision
Education & Credentials
Master of Science (M.S.) — Business Finance
University of Pittsburgh, Pittsburgh, PA
2010
Bachelor of Science (B.S.) — Computer Information Science
University of Pittsburgh, Pittsburgh, PA
2008
Certifications
“Working with Drevon as our Task Force GM was a game-changer. He maintained the highest standards at our Five Diamond property while strengthening financial controls and team engagement. He has the rare combination of hands-on operational expertise and strategic financial acumen.”
— Island Hospitality Management, Senior Operations Executive
Task Force Assignments
The person behind the title.
Outside of hospitality, I am driven by a deep passion for health, wellness, and the craft of exceptional food and drink. These pursuits are not just hobbies — they shape how I lead, how I connect, and how I bring energy into every room I step into.
Emerson Pittsburgh
F&B Lounge — Pittsburgh, PA
Before hospitality took center stage, I built and operated Emerson — a vibrant F&B lounge in Pittsburgh that taught me the art of ambiance, craft cocktails, and the irreplaceable value of a space where people genuinely want to be.
Dog Parent
Proud dog dad — because the best leadership lessons sometimes come with four legs, unconditional loyalty, and a reminder to take walks and enjoy the moment.
Gym Owner & Entrepreneur
Built and runs a successful gym — blending operational discipline with a genuine passion for helping people transform their health and confidence.
Active BusinessLicensed Personal Trainer & Nutritionist
Certified to coach both fitness and nutrition — I bring the same science-backed, people-first approach from the gym floor to every team I lead.
Licensed ProfessionalSommelier in Training & Bartender at Heart
Currently working toward Sommelier Level 1 certification while keeping my bartending craft sharp. Wine, spirits, and service — the trifecta of genuine hospitality.
In ProgressI'd love to hear from you.
Whether you're exploring executive opportunities, seeking advisory guidance, or simply want to connect — I'm always open to meaningful conversations.
“Drevon doesn't just manage properties — he transforms them. His ability to balance big-picture strategy with granular operational detail is something you rarely see in this industry. Every project he touches comes out stronger, more profitable, and with a team that genuinely wants to follow him.”
— Hospitality Industry Partner